Privacy Policy

Doc Holladay Insurance
License #29278682

Doc Holladay Insurance (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website, contacting our agency, requesting insurance information, or using our services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal information.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, as well as information automatically collected through your use of our website.

Personal Information

Personal information may include:

– Name
– Address
– Telephone number
– Email address
– Date of birth
– Insurance coverage interests
– Information submitted through quote requests or contact forms
– Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

– IP address
– Browser type and version
– Device information
– Operating system
– Referring website
– Pages viewed
– Time spent on pages
– Website interaction data
– Geographic location information derived from IP address

Insurance-Related Information

When requesting insurance quotes or services, we may collect information necessary to evaluate and provide insurance products, including information related to:

– Property
– Vehicles
– Business operations
– Insurance history
– Coverage requirements

We collect only information reasonably necessary to provide insurance-related services.

How We Use Your Information

We may use collected information to:

– Respond to inquiries and quote requests
– Provide insurance products and services
– Communicate regarding policies, claims, or account-related matters
– Improve our website and customer experience
– Conduct market research and analytics
– Comply with legal and regulatory obligations
– Detect and prevent fraud or unauthorized activity
– Send marketing communications when permitted by law

Marketing Communications

We may occasionally send information about insurance products, services, promotions, or educational content that may be relevant to you.

You may opt out of marketing communications at any time by:

– Following the unsubscribe instructions in our emails
– Contacting us directly
– Requesting removal from future marketing communications

Opting out of marketing messages will not affect transactional or service-related communications.

SMS Communications and Consent

By providing your mobile phone number to Doc Holladay Insurance, you expressly consent to receive text messages regarding:

– Insurance quotes
– Policy information
– Appointment reminders
– Customer service communications
– Coverage updates
– Account notifications

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing insurance products or services.

Mobile Information Sharing

Doc Holladay Insurance does not sell consumer personal information and does not share mobile opt-in data or consent information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality and user experience.

Cookies help us:

– Analyze website traffic
– Understand visitor behavior
– Improve website performance
– Remember user preferences

Most web browsers allow users to manage or disable cookies through browser settings. Disabling cookies may impact certain website functionality.

We may use services such as Google Analytics or similar analytics platforms to understand how visitors interact with our website.

Information Sharing

We do not sell your personal information.

We may share information with:

– Insurance carriers
– Underwriting partners
– Service providers assisting in business operations
– Technology vendors supporting website and communication services
– Government agencies or regulators when legally required
– Legal authorities when necessary to comply with law, court orders, or regulatory requests

Any third parties receiving information are expected to protect it in accordance with applicable laws and contractual obligations.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from:

– Unauthorized access
– Disclosure
– Alteration
– Misuse
– Loss or destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental consent, we will take steps to remove such information.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

– Request access to personal information we maintain
– Request correction of inaccurate information
– Request deletion of certain personal information
– Request information regarding how personal information is used
– Opt out of certain marketing communications

To exercise any applicable privacy rights, please contact us using the information below.

Retention of Information

We retain personal information only for as long as necessary to:

– Provide requested services
– Comply with legal obligations
– Meet regulatory requirements
– Resolve disputes
– Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Doc Holladay Insurance
License #29278682

Phone: (806) 206-5939
Email: doc@holladaycoverage.com
Website: holladaycoverage.com

You may contact us at any time to request access to, correction of, or removal of personal information we maintain, subject to applicable legal and regulatory requirements.